Before getting into our manufacturing process, we remind you that all our Bronze and Silver range are delivered within 5-10 days depending on stock avaialability at time of order. In terms of our Platinum range covers (made to measure car covers), we custom make this cover for each order. We are a family business, with limited resources but very focused on offering a quality product, so we prioritize quality over speed with the hope that our customers would not mind waiting a little longer for their car covers given the outstanding quality and finish we offer.
Each car cover is cut and sewed manually and therefore each takes a few hours to make. We have hundreds of patterns and even sometimes we go outside our workshop to take dimensions of new cars. Fortunatelly we have a wide large customer base - both profesionals and private - which takes our lead time to about 3 weeks and even 4 weeks at certain times of the year from the moment you enter your order till we are able to ship it to you.
Many e-commerce platforms today offer 24/48 hour delivery even same day deliveries! We cannot adhere to these policies; our craftmanship and artisan processes, our attention to detail stay intact, at the end of the day we are making a custom suit for you car, made to your specifications and this takes some extra time. We hope you understand this.
Having said that, we of course can accomodate special or urgent orders that require quicker turnaround times. In these cases it is better to speak before hand with our customer care team who will do their best to accomodate your requirements.
We work every day to improve our processes but always keeping quality as the pilar of our output.
Our customer care team is available at [email protected] or by phone and whatsapp at +44 20 3289 4925.
Very happy with the purchase. The size is perfect and the feel is super soft and elastic. The measurements are spot on. It is worth it. It is not a cheap cover, but it fits perfectly.
I chose CoverCompany for their quality and selection. No plain old black cover where one size fits all here. They offer a cover made for my car model, along with many color choices and the ability to personalize it. I love it. It's an international order but fulfilled really quick. They communicate well. You won't be disappointed
The quality seems excellent. It is very well finished. The material is very good and it fits perfectly. It has been on the car for a week, and sometimes I go over to the car just to touch it because the material feels so pleasant. It also protects very well. We will have to see how it performs over time, but the first impression after the purchase is that it was definitely the right choice and that the quality is truly good. Customer service was excellent. I recommend it.
Very good communication with customer service, an efficient team that knows how to ensure the customer is satisfied in every respect.
Thank you for your support and efficiency.
A very special thank you to Leslie, who provided excellent support and helped me get exactly what I wanted.
I received your cover, and it matches the description perfectly and is the right size. It is a very good quality cover that protects the bodywork well and allows air to circulate to help prevent moisture. Very good service.
The cover is made from a material that effectively protects the car. I bought this cover because I keep my car at a campsite for long periods. The campsite is near the sea, which is a very aggressive environment for both the paintwork and the bodywork.
I am satisfied with the protection this cover provides. The car always stays clean and dry, even when it rains, as the cover is waterproof. On very sunny days, the temperature of the bodywork under the cover is lower than outside.
Finally, the cover is very easy to fold and store. Thank you for the excellent product.
Good product, but it is impossible to fold the cover back up and store it in the soft bag provided. Instructions explaining the folding method would be necessary in order to store it properly.
Fast delivery.