Before getting into our manufacturing process, we remind you that all our Bronze and Silver range are delivered within 5-10 days depending on stock avaialability at time of order. In terms of our Platinum range covers (made to measure car covers), we custom make this cover for each order. We are a family business, with limited resources but very focused on offering a quality product, so we prioritize quality over speed with the hope that our customers would not mind waiting a little longer for their car covers given the outstanding quality and finish we offer.
Each car cover is cut and sewed manually and therefore each takes a few hours to make. We have hundreds of patterns and even sometimes we go outside our workshop to take dimensions of new cars. Fortunatelly we have a wide large customer base - both profesionals and private - which takes our lead time to about 3 weeks and even 4 weeks at certain times of the year from the moment you enter your order till we are able to ship it to you.
Many e-commerce platforms today offer 24/48 hour delivery even same day deliveries! We cannot adhere to these policies; our craftmanship and artisan processes, our attention to detail stay intact, at the end of the day we are making a custom suit for you car, made to your specifications and this takes some extra time. We hope you understand this.
Having said that, we of course can accomodate special or urgent orders that require quicker turnaround times. In these cases it is better to speak before hand with our customer care team who will do their best to accomodate your requirements.
We work every day to improve our processes but always keeping quality as the pilar of our output.
Our customer care team is available at [email protected] or by phone and whatsapp at +44 20 3289 4925.
As I stated above the cover is fantastic but it did take almost two months to get it. I feel like I should have been updated on the status of my order. I had to reach out and ask.
Answer from Cover Company: We are sorry for the delay, this was a new pattern and took longer than expected - sorry and glad you liked it!
This cover is perfect. It is soft on the interior but sturdy to assure the paint is safe. And the team is excellent. They communicate quickly and the cover arrived so quickly. They've made a lifelong customer out of me
The Platinum cover I received is a great product. The fabric is high quality and the fit to my MGB is excellent. The logo looks great. It arrived in a reasonable time, with good communication from the company throughout production. I strongly recommend this product!
Great fit. Great price. Cool color!By:Neil Bedwell
Finding good covers for vintage cars, particularly one as small and unique as a Fiat 500, is tough. This was a great buy. Fits perfectly. Feels quality. Price was good.
Outstanding Quality. First time success. Expedited for a Board Meeting.By:Bill
The Car Reveal ordered from Cover Company exceeded by high expectations. My CEO asked for me to find a source for a car reveal of a new vehicle for a board meeting in about ten days. Company responded over the weekend and provided exactly what was needed with a custom logo printed on the car cover as well. Top Quality, Expedited, First time success. They are my GO TO vendor for all things now.