Before getting into our manufacturing process, we remind you that all our Bronze and Silver range are delivered within 5-10 days depending on stock avaialability at time of order. In terms of our Platinum range covers (made to measure car covers), we custom make this cover for each order. We are a family business, with limited resources but very focused on offering a quality product, so we prioritize quality over speed with the hope that our customers would not mind waiting a little longer for their car covers given the outstanding quality and finish we offer.
Each car cover is cut and sewed manually and therefore each takes a few hours to make. We have hundreds of patterns and even sometimes we go outside our workshop to take dimensions of new cars. Fortunatelly we have a wide large customer base - both profesionals and private - which takes our lead time to about 3 weeks and even 4 weeks at certain times of the year from the moment you enter your order till we are able to ship it to you.
Many e-commerce platforms today offer 24/48 hour delivery even same day deliveries! We cannot adhere to these policies; our craftmanship and artisan processes, our attention to detail stay intact, at the end of the day we are making a custom suit for you car, made to your specifications and this takes some extra time. We hope you understand this.
Having said that, we of course can accomodate special or urgent orders that require quicker turnaround times. In these cases it is better to speak before hand with our customer care team who will do their best to accomodate your requirements.
We work every day to improve our processes but always keeping quality as the pilar of our output.
Our customer care team is available at [email protected] or by phone and whatsapp at +44 20 3289 4925.
The quality is excellent, and the cover fits the vehicle perfectly. I am very satisfied.
The delivery time was also respected, and the company was very responsive.
Having now used the cover, I would highly recommend this company.
Thank you again and best regards.
I received the cover on Thursday the 28th, just in time before leaving for my holiday. The cover looks excellent and is of very high quality.
Thank you again for your fast service, professionalism and reliability.
Sometimes a product arrives whose quality exceeds our expectations. This is the case with this car cover. It has many strengths. The quality of the material offers an unprecedented tactile feel. The cover fits the car like a glove, covering it all the way down to the base, including the tyres, while still showing the car’s muscular lines. It can be fitted in an instant, even in tight spaces. I decided to have a logo embroidered on the rear, which creates an elegant contrast. The mirror pockets are excellent and make fitting the cover easier. Finally, this quality is matched by the customer service, which always replied promptly to all my questions. Together, we chose the right colour and the position of the logo. Customer service of this level is a rare gem in today’s fast and anonymous world of online shopping. The price is absolutely appropriate for the overall quality of the product.
The cover I ordered fit perfectly and the quality is excellent. While it took longer to arrive then I expected, I received prompt responses when I inquired. All in all, very pleased.
Very happy with the purchase. The size is perfect and the feel is super soft and elastic. The measurements are spot on. It is worth it. It is not a cheap cover, but it fits perfectly.
I chose CoverCompany for their quality and selection. No plain old black cover where one size fits all here. They offer a cover made for my car model, along with many color choices and the ability to personalize it. I love it. It's an international order but fulfilled really quick. They communicate well. You won't be disappointed
The quality seems excellent. It is very well finished. The material is very good and it fits perfectly. It has been on the car for a week, and sometimes I go over to the car just to touch it because the material feels so pleasant. It also protects very well. We will have to see how it performs over time, but the first impression after the purchase is that it was definitely the right choice and that the quality is truly good. Customer service was excellent. I recommend it.